Quote of the day

more Quotes

FT.com - Management

Newsstand's Digest - Pick your favourite magazine/newspaper

        The Economist         Financial Times         The Washington Post         Time Magazine         Newsweek         Wired         National Geographic         The McKinsey Quarterly         The New York Times         Forbes         Fortune         Businessweek         BBC News         International Herald Tribune         Los Angeles Time

McKinsey Quarterly

Monday, December 31, 2018

Quote of the day

Be at war with your vices, at peace with your neighbors, and let every new year find you a better man.
Benjamin Franklin
more Quotes

Share/Save/Bookmark

Sunday, December 30, 2018

Quote of the day

Every man regards his own life as the New Year's Eve of time.
Jean Paul
more Quotes

Share/Save/Bookmark

Saturday, December 29, 2018

Quote of the day

We pass through this world but once.
Stephen Jay Gould
more Quotes

Share/Save/Bookmark

Friday, December 28, 2018

Quote of the day

The less you talk, the more you're listened to.
Pauline Phillips
more Quotes

Share/Save/Bookmark

Thursday, December 27, 2018

Quote of the day

One faces the future with one's past.
Pearl S. Buck
more Quotes

Share/Save/Bookmark

Wednesday, December 26, 2018

Quote of the day

Cherish your human connections: your relationships with friends and family.
Joseph Brodsky
more Quotes

Share/Save/Bookmark

Tuesday, December 25, 2018

Quote of the day

I will honor Christmas in my heart, and try to keep it all the year.
Charles Dickens
more Quotes

Share/Save/Bookmark

Sunday, December 23, 2018

Quote of the day

There's no use doing a kindness if you do it a day too late.
Charles Kingsley
more Quotes

Share/Save/Bookmark

Saturday, December 22, 2018

Quote of the day

I am extraordinarily patient, provided I get my own way in the end.
Margaret Thatcher
more Quotes

Share/Save/Bookmark

Friday, December 21, 2018

Quote of the day

Dream in a pragmatic way.
Aldous Huxley
more Quotes

Share/Save/Bookmark

Thursday, December 20, 2018

Quote of the day

No one has a greater asset for his business than a man's pride in his work.
Hosea Ballou
more Quotes

Share/Save/Bookmark

Wednesday, December 19, 2018

Quote of the day

We grow small trying to be great.
E. Stanley Jones
more Quotes

Share/Save/Bookmark

Monday, December 17, 2018

Quote of the day

Forgive many things in others; nothing in yourself.
Ausonius
more Quotes

Share/Save/Bookmark

Sunday, December 16, 2018

Quote of the day

It is the set of the sails, not the direction of the wind that determines which way we will go.
Jim Rohn
more Quotes

Share/Save/Bookmark

Saturday, December 15, 2018

Quote of the day

The whole point of getting things done is knowing what to leave undone.
Oswald Chambers
more Quotes

Share/Save/Bookmark

Thursday, December 13, 2018

Quote of the day

Home is the nicest word there is.
Laura Ingalls Wilder
more Quotes

Share/Save/Bookmark

Wednesday, December 12, 2018

Quote of the day

Syllables govern the world.
George Bernard Shaw
more Quotes

Share/Save/Bookmark

Tuesday, December 11, 2018

Quote of the day

Wisdom outweighs any wealth.
Sophocles 
more Quotes

Share/Save/Bookmark

Monday, December 10, 2018

Quote of the day

Some things are so unexpected that no one is prepared for them.
Leo Rosten
more Quotes

Share/Save/Bookmark

Sunday, December 9, 2018

Quote of the day

God gives the nuts, but he does not crack them.
Franz Kafka
more Quotes

Share/Save/Bookmark

Saturday, December 8, 2018

Quote of the day

I want to live my life, not record it.
Jackie Kennedy 
more Quotes

Share/Save/Bookmark

Thursday, December 6, 2018

Quote of the day

Eloquence is a painting of the thoughts.
Blaise Pascal
more Quotes

Share/Save/Bookmark

Wednesday, December 5, 2018

Quote of the day

The first wealth is health.
Ralph Waldo Emerson
more Quotes

Share/Save/Bookmark

Tuesday, December 4, 2018

Quote of the day

We shall never know all the good that a simple smile can do.
Mother Teresa
more Quotes

Share/Save/Bookmark

Monday, December 3, 2018

Quote of the day

When one teaches, two learn.
Robert Half

more Quotes

Share/Save/Bookmark

Sunday, December 2, 2018

Quote of the day

No man was ever wise by chance.
Lucius Annaeus Seneca
more Quotes

Share/Save/Bookmark

Saturday, December 1, 2018

Quote of the day

Courage is found in unlikely places.
J. R. R. Tolkien 
more Quotes

Share/Save/Bookmark

Friday, November 30, 2018

Quote of the day

Those who do not remember the past are condemned to repeat it.
George Santayana
more Quotes

Share/Save/Bookmark

Thursday, November 29, 2018

Quote of the day

A good beginning makes a good end.
Louis L'Amour
more Quotes

Share/Save/Bookmark

Wednesday, November 28, 2018

Quote of the day


The thermometer of success is merely the jealousy of the malcontents.
Salvator Dali

more Quotes

Share/Save/Bookmark

Tuesday, November 27, 2018

Quote of the day

The great advantage about telling the truth is that nobody ever believes it.
Dorothy L. Sayers
more Quotes

Share/Save/Bookmark

Monday, November 26, 2018

Quote of the day

Who covets more is evermore a slave.
Robert Herrick
more Quotes

Share/Save/Bookmark

Sunday, November 25, 2018

Quote of the day

Laughter is the sensation of feeling good all over and showing it principally in one place.
Josh Billings
more Quotes

Share/Save/Bookmark

Saturday, November 24, 2018

Quote of the day

Change is the end result of all true learning.
Leo Buscaglia 
more Quotes

Share/Save/Bookmark

Friday, November 23, 2018

Quite of the day

Good friends, good books and a sleepy conscience: this is the ideal life.
Mark Twain
more Quotes

Share/Save/Bookmark

Wednesday, November 21, 2018

Quote of the day

Begin to be now what you will be hereafter.
William James
more Quotes

Share/Save/Bookmark

Tuesday, November 20, 2018

Quote of the day

Change is the end result of all true learning.
Leo Buscaglia 
more Quotes

Share/Save/Bookmark

Monday, November 19, 2018

Quote of the day

Laughter is the sun that drives winter from the human face.
Victor Hugo
more Quotes

Share/Save/Bookmark

Sunday, November 18, 2018

Quote of the day

Start with what is right rather than what is acceptable.
Franz Kafka 
more Quotes

Share/Save/Bookmark

Quote of the day

Start with what is right rather than what is acceptable.
Franz Kafka 
more Quotes

Share/Save/Bookmark

Saturday, November 17, 2018

Quote of the day

If you do not conquer self, you will be conquered by self.
Napoleon Hill
more Quotes

Share/Save/Bookmark

Thursday, November 15, 2018

Quote of the day

Hindsight is always twenty-twenty.
Billy Wilder
more Quotes

Share/Save/Bookmark

Wednesday, November 14, 2018

Quote of the day

The best way to make your dreams come true is to wake up.
Paul Valery
more Quotes

Share/Save/Bookmark

Tuesday, November 13, 2018

Quote of the day

Faith is the strength by which a shattered world shall emerge into the light.
Helen Keller
more Quotes

Share/Save/Bookmark

Monday, November 12, 2018

Quote of the day

It is better to rust out than wear out.
Edwin Markham
more Quotes

Share/Save/Bookmark

Sunday, November 11, 2018

Quote of the day

We relish news of our heroes, forgetting that we are extraordinary to somebody too.
Helen Hayes
more Quotes

Share/Save/Bookmark

Saturday, November 10, 2018

Quote of the day

God cannot alter the past, though historians can.
Samuel Butler
more Quotes

Share/Save/Bookmark

Friday, November 9, 2018

Quote or the dsy


True originality consists not in a new manner but in a new vision.
Edith Wharton
more Quotes


Share/Save/Bookmark

Thursday, November 8, 2018

Quote or the day

Never reach out your hand unless you're willing to extend an arm.
Pope Paul VI 
more Quotes

Share/Save/Bookmark

Wednesday, November 7, 2018

Quote of the day

Voters don't decide issues, they decide who will decide issues.
George Will
more Quotes

Share/Save/Bookmark

Tuesday, November 6, 2018

Quote or the day

Freedom is nothing but a chance to be better.
Albert Camus 
more Quotes

Share/Save/Bookmark

Monday, November 5, 2018

Quote of the day

You always admire what you really don't understand.
Blaise Pascal
more Quotes

Share/Save/Bookmark

Sunday, November 4, 2018

Quote of the day

The only courage that matters is the kind that gets you from one moment to the next.
Mignon McLaughlin
more Quotes

Share/Save/Bookmark

Saturday, November 3, 2018

Quote of the day

A life spent making mistakes is not only more honorable, but more useful than a life spent doing nothing.
George Bernard Shaw
more Quotes

Share/Save/Bookmark

Friday, November 2, 2018

Quote of the day

The most wasted of all days is one without laughter.
e. e. cummings
more Quotes

Share/Save/Bookmark

Thursday, November 1, 2018

Quote of the day

Silent gratitude isn't very much to anyone.
Gertrude Stein
more Quotes

Share/Save/Bookmark

Wednesday, October 31, 2018

Quote of the day

Another belief of mine; that everyone else my age is an adult, whereas I am merely in disguise.
Margaret Atwood 
more Quotes

Share/Save/Bookmark

Tuesday, October 30, 2018

Quote of the day

A smile is a curve that sets everything straight.
Phyllis Diller
more Quotes

Share/Save/Bookmark

Monday, October 29, 2018

Quote of the day

I think; therefore I am.
Rene Descartes
more Quotes

Share/Save/Bookmark

Sunday, October 28, 2018

Quote of the day

Humanity is acquiring all the right technology for all the wrong reasons.
R. Buckminster Fuller
more Quotes

Share/Save/Bookmark

Saturday, October 27, 2018

Quote of the day

Everything in the world may be endured except continual prosperity.
Johann Wolfgang von Goethe
more Quotes

Share/Save/Bookmark

Friday, October 26, 2018

Quote of the day

There's a difference between a philosophy and a bumper sticker.
Charles M. Schulz
more Quotes

Share/Save/Bookmark

Thursday, October 25, 2018

Quote of the day

The less we deserve good fortune, the more we hope for it.
Lucius Annaeus Seneca
more Quotes

Share/Save/Bookmark

Wednesday, October 24, 2018

Quote if the day

He that lives upon hope will die fasting.
Benjamin Franklin 
more Quotes

Share/Save/Bookmark

Tuesday, October 23, 2018

Quote of the day

All wish to possess knowledge, but few, comparatively speaking, are willing to pay the price.
Juvenal
more Quotes

Share/Save/Bookmark

Monday, October 22, 2018

Quote of the day

Of all human activities, man's listening to God is the supreme act of his reasoning and will.
Pope Paul VI
more Quotes

Share/Save/Bookmark

Sunday, October 21, 2018

Quote of the day

If the world seems cold to you, kindle fires to warm it.
Lucy Larcom
more Quotes

Share/Save/Bookmark

Saturday, October 20, 2018

Quote of the day

Nine-tenths of wisdom is being wise in time.
Theodore Roosevelt
more Quotes

Share/Save/Bookmark

Friday, October 19, 2018

Quote of the day

When all else is lost, the future still remains.
Christian Nestell Bovee
more Quotes

Share/Save/Bookmark

Thursday, October 18, 2018

Quote of the day

To be free is to have achieved your life.
Tennessee Williams 
more Quotes

Share/Save/Bookmark

Wednesday, October 17, 2018

Quote of the day

They're only truly great who are truly good.
George Chapman
more Quotes

Share/Save/Bookmark

Tuesday, October 16, 2018

Quote of the day

With renunciation life begins.
Amelia Barr
more Quotes

Share/Save/Bookmark

Monday, October 15, 2018

Quote of the day

The absence of alternatives clears the mind marvelously.
Henry Kissinger
more Quotes

Share/Save/Bookmark

Sunday, October 14, 2018

Quote of the day

The actions of men are the best interpreters of their thoughts.
James Joyce
more Quotes

Share/Save/Bookmark

Saturday, October 13, 2018

Quote of the day

Change before you have to.
Jack Welch
more Quotes

Share/Save/Bookmark

Friday, October 12, 2018

Quote of the day

The finest steel has to go through the hottest fire.
Richard M. Nixon
more Quotes

Share/Save/Bookmark

Thursday, October 11, 2018

Quote of the day

To err is human; to forgive, divine.
Alexander Pope
more Quotes

Share/Save/Bookmark

Tuesday, October 9, 2018

Quote of the day

I have come to believe that this is a mighty continent which was hitherto unknown.
Christopher Columbus 
more Quotes

Share/Save/Bookmark

Monday, October 8, 2018

Quote of the day

Zeal will do more than knowledge.
William Hazlitt
more Quotes

Share/Save/Bookmark

Sunday, October 7, 2018

Quote of the day

Are right and wrong convertible terms, dependant upon popular opinion?
William Lloyd Garrison
more Quotes

Share/Save/Bookmark

Saturday, October 6, 2018

Quote of the day

Our deeds determine us, as much as we determine our deeds.
George Eliot
more Quotes

Share/Save/Bookmark

Friday, October 5, 2018

Quote of the day

I have noticed that nothing I never said ever did me any harm.
Calvin Coolidge 
more Quotes

Share/Save/Bookmark

Thursday, October 4, 2018

Quote of the day

Fortune befriends the bold.
Emily Dickinson
more Quotes

Share/Save/Bookmark

Wednesday, October 3, 2018

Quote of the day

Personally I'm always ready to learn, although I do not always like being taught.
Winston Churchill
more Quotes

Share/Save/Bookmark

Tuesday, October 2, 2018

Quote of the day

Man is a creature who lives not upon bread alone, but primarily by catchwords.
Robert Louis Stevenson 
more Quotes

Share/Save/Bookmark

Monday, October 1, 2018

Quote of the day

Power is like being a lady... if you have to tell people you are, you aren't.
Margaret Thatcher
more Quotes

Share/Save/Bookmark

Sunday, September 30, 2018

Quote of the day

Life without liberty is like a body without spirit.
Khalil Gibran
more Quotes

Share/Save/Bookmark

Saturday, September 29, 2018

Quote of the day

The hardest thing is to take less when you can get more.
Kin Hubbard
more Quotes

Share/Save/Bookmark

Friday, September 28, 2018

Quote of the day

I would define, in brief, the poetry of words as the rhythmical creation of Beauty.
Edgar Allan Poe
more Quotes

Share/Save/Bookmark

Quote of the day

I would define, in brief, the poetry of words as the rhythmical creation of Beauty.
Edgar Allan Poe
more Quotes

Share/Save/Bookmark

Thursday, September 27, 2018

Quote of the day

The young man knows the rules, but the old man knows the exceptions.
Oliver Wendell Holmes, Sr.
more Quotes

Share/Save/Bookmark

Wednesday, September 26, 2018

Quote of the day

Let your mind alone, and see what happens.
Virgil Thomson
more Quotes

Share/Save/Bookmark

Tuesday, September 25, 2018

Quote of the day

Life is an adventure in forgiveness.
Norman Cousins
more Quotes

Share/Save/Bookmark

Monday, September 24, 2018

Quote of the day

Quick decisions are unsafe decisions.
Sophocles
more Quotes

Share/Save/Bookmark

Sunday, September 23, 2018

Quote of the day

The essential conditions of everything you do must be choice, love, passion.
Nadia Boulanger
more Quotes

Share/Save/Bookmark

Saturday, September 22, 2018

Quote of the day

Care and diligence bring luck.
Thomas Fuller
more Quotes

Share/Save/Bookmark

Friday, September 21, 2018

Quote of the day

Applause is a receipt, not a bill.
Dale Carnegie
more Qquotes

Share/Save/Bookmark

Thursday, September 20, 2018

Quote of the day

To begin, begin.
William Wordsworth
more Quotes

Share/Save/Bookmark

Wednesday, September 19, 2018

Quote of the day

I am a part of everything that I have read.
Theodore Roosevelt
more Quotes

Share/Save/Bookmark

Tuesday, September 18, 2018

Quote of the day

If moderation is a fault, then indifference is a crime.
Jack Kerouac
more Quotes

Share/Save/Bookmark

Monday, September 17, 2018

Quote of the day

Sooner or later, those who win are those who think they can.
Paul Tournier
more Quotes

Share/Save/Bookmark

Sunday, September 16, 2018

Quote of the day

If you are lucky enough to find a way of life you love, you have to find the courage to live it.
John Irving
more Quotes

Share/Save/Bookmark

Saturday, September 15, 2018

Quote of the day

More business is lost every year through neglect than through any other cause.
Rose Kennedy
more Quotes

Share/Save/Bookmark

Friday, September 14, 2018

Quote of the day

It is easy to sit down and take notice, What is difficult is getting up and taking action.
Honore de Balzac

more Quotes

Share/Save/Bookmark

Thursday, September 13, 2018

Quote of the day

Big words seldom accompany good deeds.
Charlotte Whitton
more Quotes

Share/Save/Bookmark

Wednesday, September 12, 2018

Quite of the day

Living in dreams of yesterday, we find ourselves still dreaming of impossible future conquests.
Charles Lindbergh
more Quotes

Share/Save/Bookmark

Tuesday, September 11, 2018

Quote of the day

One cannot and must not try to erase the past merely because it does not fit the present.
Golda Meir
more Quotes

Share/Save/Bookmark

Monday, September 10, 2018

Quote of the day

One fails forward toward success.
Charles Kettering
more Quotes

Share/Save/Bookmark

Sunday, September 9, 2018

Quote of the day

Obstacles are things a person sees when he takes his eyes off his goal.
E. Joseph Cossman
more Quotes

Share/Save/Bookmark

Saturday, September 8, 2018

Quote of the day

I've never known any trouble than an hour's reading didn't assuage.
Arthur Schopenhauer
more Quotes

Share/Save/Bookmark

Friday, September 7, 2018

Quote of the day

I just invent, then wait until man comes around to needing what I've invented.
R. Buckminster Fuller
more Quotes

Share/Save/Bookmark

Thursday, September 6, 2018

Quote of the day

The aim of life is to live, and to live means to be aware, joyously, drunkenly, serenely, divinely aware.
Henry Miller
more Quotes

Share/Save/Bookmark

Wednesday, September 5, 2018

Quote of the day

What happens is not as important as how you react to what happens.
Ellen Glasgow
more Quotes

Share/Save/Bookmark

Tuesday, September 4, 2018

Quote of the day

The end of labor is to gain leisure.
Aristotle
more Quotes

Share/Save/Bookmark

Monday, September 3, 2018

Quote of the day

Leap, and the net will appear.
John Burroughs
more Quotes

Share/Save/Bookmark

Sunday, September 2, 2018

Quote of the day

Between saying and doing, many a pair of shoes is worn out.
Iris Murdoch
more Quotes

Share/Save/Bookmark

Saturday, September 1, 2018

Quote of the day

Only the wisest and stupidest of men never change.
Confucius
more Quotes

Share/Save/Bookmark

Friday, August 31, 2018

Quote of the day

Experience is one thing you can't get for nothing.
Oscar Wilde
more Quotes

Share/Save/Bookmark

Potere, Profitto, In-efficienza e Responsabilità

 

Potere, Profitto, (In)efficienza e Responsabilità

- Ulteriori riflessioni a seguito del recente tragico evento relativo al crollo del Ponte Morandi sul Polcevera, a Genova -

" Il campo di sterminio di Treblinka e il suo comandante, Franz Stangl, sono esempi di efficienza al massimo grado di purezza. Treblinka era il più grande dei cinque campi costruiti 
esclusivamente a scopo di sterminio dai Tedeschi durante l'occupazione della Polonia. Secondo una stima estremamente prudente, in questi campi furono uccise circa tre milioni di persone in diciassette mesi. …" (frasi tratte da James Hillman e riportate nel suo saggio "Il potere - Come usarlo con intelligenza", pag. 46)  
E, poco oltre: "Chiunque giustifichi le decisioni facendo riferimento alla bottom line, ha qualcosa da imparare da Treblinka." Parole forti, pesanti, oserei dire estreme, quelle di Hillman (opera sopra citata, nonchè anche in altro mio articolo, pag. 57), del cui saggio, constato con piacere ed interesse, ho deciso di intraprenderne la lettura in toto
Sono parole che, secondo l'analisi e la ricostruzione di Hillman, legano con un filo rosso alcuni tra i principali concetti da lui esposti nella prima parte del Suo saggio ovvero: il Potere, il Profitto, l'Efficienza e la Responsabilità (per un approfondimento più adamantino, organico e dettagliato si rimanda alla prima parte del bel volume citato). 
Queste categorie e questa analisi trovo si applichino anche al caso relativo al crollo del Ponte Morandi, con la sola singolare e smaccante eccezione, come illustrerò oltre, riguardante l'aspetto afferente l'Efficienza, che nel caso in questione si tramuta nel Suo perfetto opposto: In-efficienza.  
Parole che fanno riflettere non poco se riferite e collegate alla recente tragica vicenda del crollo del Ponte Morandi a Genova e alla società Autostrade per l'Italia S.p.A., la cui maggioranza nell'assetto proprietario fa capo alla famiglia Benetton, che deteneva/per ora detiene la gestione dell'infrastruttura in regime di concessione amministrativa.  
Nella Parte prima del suo saggio, pagg. 39-62, Hillman riferisce dei concetti di Responsabilità sociale. Si badi che questi concetti venivano espressi dall'autore, in modo avveniristico e quasi profetico, oramai più di vent'anni fa, quando invece ancora oggi, attualissimi e innovativi, essi sembrano fare timidamente breccia nell'ambito delle coscienze individuali e delle sensibilità a livello "corporate", insieme al concetto, di matrice anglosassone, di "accountability" che potremmo rendere in italiano, in modo non del tutto collimante, con i termini "responsabilità" e "trasparenza".  
Se associamo tali affermazioni e riflettiamo su quanto accaduto con il tragico e drammatico disastro relativo al crollo del viadotto sul Polcevera gestito in regime di concessione amministrativa da parte di Autostrade per l'Italia S.p.A, a maggioranza proprietaria della famiglia Benetton, se ne possono trarre almeno un triplice ordine di considerazioni:  
  1. L'AVIDITA', IL PROFITTO E LA SETE DI DENARO 
La società dei Benetton aveva costruito il suo successo basandosi sulla vendita
 di pezzi di stoffa di discutibile e discussa provenienza manifatturiera, assistita da discutibili, discusse, monotone e divenute nel tempo fortemente scontate campagne di marketing deliberatamente e velleitariamente aspiranti alla scabrosità, alla irriverenza, allo scandalismo e al sensazionalismo "politicamente scorretto", il tutto dal sapore comunque sempre falso ed ipocrita e questo peraltro in piena terra, nel cuore, del "bigottismo" nazionale (la sede del Gruppo Benetton, ricordiamo, è ubicata a Ponzano Veneto, nel trevigiano).   
La diversificazione di questi venditori di pezzi di stoffa e di straccetti alla moda con il passaggio a gestori di autostrade, non si sa bene sulla base di quali specifiche competenze settoriali ed "industriali" é notoriamente avvenuta in base ad agganci e canali politici, a quanto pare, a detta di molti, persino di concessioni e veri e propri favori politici. 
E' così che l'assegnazione della gestione di gran parte della rete autostradale italiana in regime di concessione amministrativa alla famiglia Benetton ha permesso agli utili del gruppo (la famosa "bottom line" di cui parla amche Hillman nel suo citato saggio) di schizzare alle stelle. 
Tale gestione, infatti, ha permesso al gruppo Benetton, nel corso degli anni, di drenare e assorbire completamente tutto il c.d. surplus di monopolio, o rendita del monopolista, di questa vera e propria "gallina dalle uova d'oro" che chiamasi concessione del servizio autostradale. 
Questo avrebbe permesso di soddisfare la ricerca del profitto fine a se stessa, in definitiva la sete di danaro e l'avidità dei Benetton.  
2. L'(IN)EFFICIENZA 
La distonia, l'anomalia rispetto alle analisi e alle affermazioni di Hillman consiste nel fatto che Autostrade per l'Italia S.p.A. e in definitiva, per semplificare, la famiglia Benetton, nel ricercare e nel perseguire lo scopo prioritario del profitto, ed evidentemente della massimizzazione di questo, ha tralasciato quello che era e rientrava in uno dei suoi principali compiti ed adempimenti, ovverosia reinvestire una parte di quei profumati e sostanziosi utili nella diligente gestione delle manutenzioni per tenere in buono (se non in "perfetto", come insegnano le migliori dottrine aziendalistiche) stato di funzionamento l'asset infrastrutturale e, non ultimo, garantire la sicurezza dei suoi fruitori. Conseguentemente determinando, come illustrerò poco oltre, una perdita di efficienza in concomitanza a un paradossale danno per gli stessi profitti aziendali.
Naturalmente ad appurare, acclarare e confermare questo tipo di diffuse affermazioni (che al momento, seppur apparentemente fondate, tali rimangono) in merito ai reali comportamenti del gestore sono e saranno necessarie dettagliate, minuziose, veritiere e trasparenti indagini da parte degli organi competenti a ciò preposti. 
Ad ogni modo questo andazzo, ne sono certo, purtroppo non risparmia tante altre società proprietarie o gestrici di assets (nazionali e/o straniere), magari e si spera non in modo cosí presumibilmente eclatante. 
Chiudo questo secondo punto riportando una pregnante e a questo proposito significativa  frase di Hillman tratta dal suo saggio (cit. Pagg. 58-59) : "Sarebbe bene tennere presente l'immagine di Treblinka quando si chiede al governo (leggasi, a maggor ragione aggiungo io, concessionario privato di pubblico servizio – mia nota) di essere più "efficiente". Aspettarsi che le poste, le ferrovie, le autostrade, il sistema carcerario o i parchi nazionali diano un profitto, significa dimenticare che 
l'amministrazione statale è fondamentalmente un'industria di servizio, come è nello spirito della Costituzione. La sua efficienza può essere giudicata soltanto per I servizi che fornisce – se essi rispondono, oppure no, ai bisogni della gente che le delega il potere. …" 
Che fine hanno fatto poi quei bei documenti, quelle belle promesse formali ed ufficiali rivolte al cittadino/contribuente/utente/fruitore, in parte ammantate di legalità, (che presero avvio a partire dalla seconda metà degli anni novanta del secolo scorso con la c.d. direttiva Ciampi e le normative di rango inferiore e settoriale a seguire) che si denominano e si sostanziano nelle c.d. "Carte dei servizi pubblici" ?  Esse avrebbero dovuto e tuttora dovrebbero garantire al cittadino/utente di pubblici servizi, tra le altre cose, il rispetto di indefettibili e ineludibili principi a sua tutela, nonchè la garanzia del rispetto di adeguati livelli, o meglio standards, di servizio e di qualità. Altro che Carte dei Servizi pubblici ! Qui ci troviamo innanzi ad un ponte crollato con decine di morti ed altri strtosferici danni di varia natura !
La singolarità di tale situazione consiste nel fatto che la sete di profitto del gestore in questione é stata tale per cui, paradossalmente, la stessa ineccepibile efficienza propria delle moderne organizzazioni miranti  precipuamente, esclusivamente, al profitto, cosí come idealmente tipizzate e ipostatizzate da Hillman, si é trasformata nel suo completo opposto: alta, totale inefficienza, con crollo della struttura e paralisi totale del traffico, oltre ad ingentissimi,  stratosferici danni, con la perdita di ogni introito e profitto da pedaggi e probabilmente di  futuri profitti a fronte di una probabile revoca della concessione da parte dello Stato. Cosí che,  si può concludere secondo il vecchio, saggio, popolare adagio : " Chi troppo vuole nulla stringe" 
E', questa descritta, la singolarità e il paradosso della vicenda crollo              Ponte Morandi rispetto elle analisi e affermazioni di Hillman. 

3. LA (ASSENZA DI) RESPONSABILITA' SOCIALE (D'IMPRESA) 
Il terzo ordine di considerazioni concerne la scarsa o del tutto assente responsabilità sociale di Autostrade per l'Italia S.p.A. e della famiglia Benetton che é trasparita da questa tragica vicenda. 
A partire dagli aspetti legati alla comunicazione e alla "gestione della crisi", come da più parti é già stato, anche autorevolmente, riportato. (Per i concetti di eticità e responsabilità espressi da Hillman si rimanda, più diffusamente ai concetti esposti nella parte Prima del suo saggio: pagg. 37 e segg.)  
Sono fatti ben noti e appresi dalla cronaca, per cui risulterrebbe superfluo aggiungere altro. 
Valga solo ricordare che la cattiva comunicazione e la pessima se non del tutto assente "gestione della crisi" da parte dei vertici aziendali sono state tali per cui qualcuno é arrivato ad affermare che tali comportamenti hanno rappresentato  addirittura l'esempio paradigmatico di come NON vada fatta comunicazione d'impresa e di come NON vada fatta "gestione delle crisi aziendali". 
Al giorno d'oggi, ma già da tempo, si fa tanto parlare di CSR   (Corporate Social Responsibility), responsabilità siciale d'impresa, etica d'impresa, accountabilitye altre analoghe formule comunque simili tra loro ed esprimenti  nella sostanza principi e concetti simili. 
Il crollo del Ponte Morandi ha toccato e impatterà negativamente una vasta pletora di stakeholders e di categorie sociali. 
Questo a dimostrazione concreta ed esemplare che la responsabilità sociale  d'impresa é una cosa seria e non puó e non deve limitarsi a tronfi, roboanti proclami e vuote affermazioni di mera facciata, come troppo spesso succede; essa dovrà fare ancora molta strada in Italia.  
Questo articolo è stato originariamente pubblicato su LinkedIn  da Massimiliano Mauriello in data  30/08/2018  Potere, Profitto, (In)efficienza e Responsabilità
#Genova #Genoa #Disastro #Diaster #Ponte #Morandi #Bridge #Viadotto #Polcevera #Viaduc  #Potere #Profitto #Efficienza #Ineffici/enza #Responsabilità #Benetton #Autostrade #Motorways #surplus #rendita #monopolio #monopoly #/Hillman #manutenzione #maintenance #corporate #social #responsibility #CSR #etica di #impresa #corporate #ethics, #accountability #stakeholders #servizio #service

  James Hillman - Il Potere - Come usarlo con intelligenza
Add caption


 


Share/Save/Bookmark

Claude Monet - Some great impressionism works

Listen to online radio stations

loading...

BBC Radio

FriendFeed

Follow MaxMauriello on Twitter

CONTACT ME - LEAVE YOUR FEEDBACK

CONTACT ME

First Name
Last Name
Your email-address
Organization
City
Kind of message
Your message
Image Verification
Please enter the text from the image
[ Refresh Image ] [ What's This? ]

Google